Job Vacancies at Black Lava Camp Kintamani

Black Lava Camp Kintamani is now opening career opportunity for high motivated person like you to join the team as following positions:

Position Title: RESERVATION & FO TEAM

Qualification :

• At least 1 – 2 years as Reservation Agent in a 5-star Hotel or (Villa) Resort
• Being able to work with the hotel Reservation system / PMS
• Having prior experience or able to learn some of the basic e-commerce tasks like managing OTA’s through the channel manager, setting up packages/promos in the booking engine
• Being able to quickly reply to enquiries through the different channels like email, telephone, WA, social media, etc.
• Having a sales mindset, looking for ways to maximizing revenue opportunities
• Being accurate in creating daily reports
• Excellent communication, a good listener, great selling skills, can adapt quickly and has an in-depth knowledge of the hotel features, room information along with related information about surrounding area
• Ensuring the Reservation provides a professional and friendly service for all customers
• The ability to multi-task and perform under pressure
• The ability to learn new tasks in a fast manner
• Excellent computer skills ( Microsoft Word, Excel, Outlook Express, Internet) with attention to detail
• Fluent in English (oral and written)
• Sound education background related to Front Office operations in hotel management.
• Female candidate preferred.
• Pleasing personality.
• Excellent communication and people skills.
• Excellent leadership skills.
• Ability to prioritize and manage time.
• Ability to perform under pressure.
• Problem solving skills.
• Driving Skill is a plus

Essential Functions:

• Ensuring the Front Desk provides a professional and friendly service for guests.
• Dealing with guests, including handling complaints.
• Troubleshooting emergencies.

Interested candidates are welcome to send CV and recent photograph to:
Email : hr@blacklavacamp.com
Whatsapp : 0811396236